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Please browse our Privacy Policy if you are concerned about entering your personal information.
Your privacy is important to Sanlam and your personal information is dealt with in terms of the Sanlam Privacy Policy. This privacy statement sets out the practices applicable to the protection of personal information on Sanlam websites.
1. Use of information
Sanlam is committed to keeping your personal information confidential.
Sanlam will endeavour to use your personal information to enhance your experience, the service that Sanlam provides to you and to communicate with you.
2. Personal information
Your personal information, your name and address and email addresses, may be needed to correspond with you.
When collecting personal information from you, Sanlam will advise you of the reason for the collection of the personal information
If you inform Sanlam that you do not want it to use your personal information as a basis for further contact with you or for any other purpose, it will not do so.
3. Information security and quality
Sanlam is committed to protect the quality and integrity of your personal information. Sanlam has implemented appropriate technical and organizational information security measures to help it keep your information secure, accurate, current, and complete. However, Sanlam cannot and does not guarantee the security of any information you transmit to it online and you do so at your own risk.
Sanlam will make commercially reasonable efforts to respond to your requests to correct inaccuracies in your personal information in a timely manner.
To assist Sanlam in correcting inaccuracies in your personal information please return the message containing the inaccuracies to Sanlam with details of the correction requested.
4. Information collection
To monitor and improve the website, Sanlam may use technology to gather information about your use of the website including details of your operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells us which server you are using but does not identify you).
The process of gathering the information as described immediately above uses a technology known as “cookies”. If you do not wish for us to collect the information your browser should allow the disablement of cookies and you should take the necessary steps to disable any cookies.
5. Sharing of information
- Sanlam will not share, sell, rent, or trade your personal information to any third party.
- Sanlam will only disclose information when lawfully required to do so
- To comply with any relevant legislation, or any legal process; and
- By any regulatory authority (like the Financial Services Board) and the Regulators it may appoint for the various financial sectors.
- Sanlam may share aggregated information (for example, demographic data) with its stakeholders and business partners, but it will not disclose your personal information to third parties.
7. Clickstream data
Sanlam may collect anonymous information from visitors to its websites to help it provide better customer service. For example, Sanlam keeps track of the domains from which people visit its website and also measures visitor activity on its website. In doing so Sanlam ensures the information cannot be used to identify you. This information is sometimes known as 'click stream data'. Sanlam or its analytic vendors may use this data to analyse trends and statistics and to help it provide better customer service.
8. Online advertising
Sanlam engages third parties that help it deliver its banner advertisements and other online communications. The third parties may collect and use aggregated information about Sanlam customers to click on banner advertisements and share their information with the advertiser, to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. The aggregated personal information they collect cannot be linked to a specific person. If you do not wish your personal information to be used in this way, please notify us.
10. Children
While few, if any, of Sanlam's websites are directed towards children, Sanlam is committed to comply with all applicable laws aimed at the protection of children.
11. Updates
This privacy statement was last updated in June 2009. A notice will be posted on the home page of the Benchmark whenever the privacy statement is materially changed.
12. Questions regarding this statement
Questions regarding this statement may be directed to webmaster@sanlam.co.za for clarification.
A 'cookie' is a small piece of information that a Web site can store in a designated file on your computer. It can be used, among other things, to identify you when you log in to a Web site. When you visit a site, that site can access only the information which it stored in your cookie -- not information put in your cookie by other sites. Sanlam on the Web is one of many sites that use cookies. The cookie helps us determine, for example, whether you have registered for access to view the survey results.
When you visit Sanlambenchmark.co.za, we ask you to register. By requiring registration, we are able to offer you and people around the world free-of-charge access to survey results, news, reviews and more on Sanlambenchmark.co.za. Please browse our Privacy Policy if you are concerned about entering your personal information.
Yes. Registration is free of charge, and gives you access to all areas of Sanlambenchmark.co.za.
To register, please fill out all of the fields on the registration form, note your e-mail address and password for future reference, and press Click to Complete Your Free Registration at the bottom of the form. Instructions for each item on the registration page are available here. When you have successfully completed the registration, a screen will confirm the registration and allow you into the site.
If you're having difficulty registering, please read the instructions here for filling out the form. If you have further questions about registration or the site in general, contact Customer Service.
I've already registered. How do I log on?
If you've already registered, simply enter your ID and password. Look on the top of the screen for the area labeled LOG IN.
Why do we need your e-mail address?
Sanlambenchmark.co.za asks that you provide your e-mail address in order to contact you if you forget your password, or if you sign up for any of our newsletters. Sanlambenchmark.co.za will only use your e-mail address in accordance with our Privacy Policy.
If you need additional help, please ask Customer Service.
Sanlam Employee Benefits brings you the BENCHMARK Survey
After almost three decades of examining South Africa's retirement fund sector, Sanlam Employee Benefits has set the standard for valuable, insightful and trustworthy research. Prepared and presented at its annual symposium for the benefit of all retirement fund members and stakeholders, Sanlam Employee Benefits' annual survey, known now as BENCHMARK SURVEY, is now considered the yardstick for the industry to measure its progress, profitability and problems.
For an industry in a state of flux looking at how it has progressed and where it is headed, the time is right to firmly establish Benchmark from Sanlam Employee Benefits.
BENCHMARK SURVEY is the most respected survey of South Africa's retirement fund industry. Conducted on behalf of Sanlam Employee Benefits by an independent market research agency, the study includes face-to-face interviews with 200 principal officers of stand-alone retirement funds and 100 participating employers in umbrella arrangements across a variety of sectors, ranging in size from small (less than 100 members) to very large (more than 5 001 members).
"...an authoritative reference manual and guide to the South African retirement fund industry."
Now in its 29th year, the research provides relevant statistics and insights into the management of pension, provident and umbrella funds. BDRC has performed this research since 2006 in accordance with the South African Marketing Research Association Code of Conduct, and the study serves as an authoritative reference manual and guide to the South African retirement fund industry. Since 2008, Sanlam Market Intelligence has conducted retirement fund member surveys to compliment the BENCHMARK SURVEY and these key findings are also available.
Registration is free, so register now and view the latest Survey results!